Terms of service

⚖️ Terms & Conditions (Terms of Service)

Welcome to Tropical Merchant LLC (“Tropical Merchant,” “we,” “us,” or “our”). By accessing or using our website, placing an order, or interacting with our services, you agree to the following Terms & Conditions. Please read them carefully before using this website.

 

1. General Information

This website is operated by Tropical Merchant LLC, a U.S.-based e-commerce business.
By visiting our site or purchasing from us, you agree to be bound by these Terms, including any additional policies referenced on this site (Privacy Policy, Return Policy, Shipping Policy, and others).

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes means you accept the revised Terms.

 

2. Use of Our Website

You may not use our products or website for any illegal or unauthorized purpose. You agree not to transmit any harmful code, spam, malware, or engage in activities that disrupt website functionality. Violation of these Terms may result in immediate termination of your access to the site.

 

3. Eligibility

By using this site, you confirm that:

  • You are at least 18 years old, or using the site with the consent of a parent or legal guardian.
  • You are legally capable of entering binding contracts.

 

4. Products and Services

We strive to provide accurate product descriptions and images. However, we do not guarantee that information, pricing, or product details are always correct, complete, or up to date.

We reserve the right to:

  • Modify or discontinue products
  • Limit quantities
  • Correct errors or inaccuracies
  • Cancel orders due to pricing or availability issues

All products are subject to availability.

 

 

5. Pricing & Payments

All prices on our website are displayed in U.S. Dollars (USD) unless stated otherwise. Prices are subject to change without notice.

We accept payment through authorized methods such as Shopify Payments, credit/debit cards, PayPal, and other listed gateways. By submitting your payment information, you confirm that:

  • You are authorized to use the payment method
  • The payment details are accurate
  • Funds are available to complete the transaction

We reserve the right to refuse or cancel orders suspected of fraud or unauthorized activity.

 

6. Order Acceptance

Once you place an order, you will receive an email confirmation. This does not guarantee acceptance.
Orders may be canceled or modified due to:

  • Inventory shortages
  • Billing discrepancies
  • Suspected fraud
  • Incomplete information

If your order is canceled, we will notify you and issue a refund if applicable.

 

7. Shipping & Delivery

By placing an order, you agree to our Shipping Policy.
Delivery times provided are estimates and not guarantees.

Tropical Merchant is not responsible for delays caused by:

  • Carriers
  • Weather
  • Customs
  • Political or civil disturbances
  • Incorrect shipping information provided by the customer

Risk of loss and title transfer to you upon delivery to the carrier.

 

8. Returns, Refunds & Exchanges

All returns, refunds, cancellations, and exchanges are governed by our Return Policy and Refund Policy, which are incorporated into these Terms.

9. Third-Party Tools & Links

Our website may contain links to third-party websites or use tools provided by third parties.

We are not responsible for:

  • The content of those websites
  • Their privacy practices
  • Their terms or policies
  • Any damage or loss arising from their use

Access third-party sites at your own risk.

 

10. User Accounts

If you create an account on our website, you are responsible for:

  • Maintaining confidentiality of your login credentials
  • Restricting access to your account
  • Ensuring information provided is accurate and up-to-date

We may terminate or suspend accounts for misuse or violation of these Terms.

 

11. Limitation of Liability

To the fullest extent permitted by law:

  • Tropical Merchant is not liable for indirect, incidental, punitive, or consequential damages.
  • We do not guarantee the site will be uninterrupted, secure, or error-free.
  • All products and services are provided “as is” and “as available” without warranties of any kind.

Your use of the website is at your own risk.

 

12. Indemnification

You agree to indemnify and hold harmless Tropical Merchant LLC and its directors, officers, employees, partners, suppliers, and affiliates from any claims arising out of:

  • Your misuse of the website
  • Your violation of laws or third-party rights
  • Your breach of these Terms

13. Intellectual Property

All content on this website—logos, trademarks, product images, text, graphics, and design—is the property of Tropical Merchant LLC or licensed to us. You may not copy, reproduce, distribute, or use any content without written permission.

14. Governing Law

These Terms are governed by the laws of the State of New Jersey, USA, without regard to conflict of law principles. Any disputes must be resolved in the appropriate courts located in the State of New Jersey.

15. Termination

We may suspend or terminate your access to the website at any time, with or without cause, and without prior notice. All obligations and liabilities incurred before termination survive termination.

 

16. Contact Us

If you have any questions about our Shipping Policy or your order, please contact:

Tropical Merchant LLC

Email: sales@tropicalmerchant.com

Address: 1405 Route 35, Suite 203, Ocean NJ 07712

Phone: 732-492-0360